Jobs
Permanent Part-Time
Barista and Retail Associate
Description
Enthusiastic and friendly coffee lover, who provides exceptional customer service while making hand-crafted, quality beverages for our neighbours—the customers of Yours Conveniently. Passionate about keeping customers happy and satisfied, by providing a consistent experience that exceeds customer expectations. Contribute to the safe and successful day-to-day operation of the store and overall business.
Summary of Responsibilities
- Greeting and interacting with customers in a friendly, professional manner
- Identifying customer needs, preferences and providing appropriate suggestions
- Delivering exceptional sales services for improved customer satisfaction.
- Operating POS while providing accurate and efficient check out services
- Describing menu items and suggesting products to customers
- Preparing and serving hot and cold drinks such as coffee, tea, speciality beverages, and ice cream, efficiently and accurately
- Cleaning and sanitizing retail, café, and seating areas
- Maintaining standards and all regulatory food safety practices.
- Completing daily opening and/or closing duty requirements as needed
- Keeping the retail areas and café areas of the store fully stocked of merchandise and supplies
- Communicating to managers when stock levels of merchandise and supplies are running low
Experience Summary
- Minimum 2 years of previous experience serving customers in a retail, café, or restaurant environment
- Minimum 2 years of previous experience operating Point of Sale Systems and cash handling.
- Previous barista experience as asset
Knowledge and Skills Required
- Strong customer service skills
- Excellent interpersonal and communication skills
- Ability to understand and follow verbal and written instructions
- Ability to take direction and execute as required by management
- Effective time management and ability to multitask in a fast-paced environment
- Highly organized and detail-oriented
- Willing to learn new skills and product knowledge
- Food and drink preparation and handling
Availability Requirements
- Weekdays and weekends; store hours range from 7:30 AM to 6 PM.
- This is a permanent position (not a summer job)
- Minimum 3 days per week